Leads business process redesign roadmap planning, and identifying touch points in multi-cloud implementations.
Develops strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members.
Remain current with leading edge industry and technology drivers and innovations including the Salesforce product set.
Manage discussions with various levels of customer’s IT technical audiences
Identify and help build services offerings to support rapid time to value for Salesforce implementations Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions.
From time-to-time, the SA may be expected to partake in other pre-sales activities such as discovery and functional deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations
Travels to client sites for projects, estimated 20-30%Requirements.
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds.
Experience in leading workshops to define and prioritize client requirements and required Capabilities. Ability to ask hard questions during workshops and suggest best practices and efficient ways of implementing business processes.
Active Salesforce certifications or ability to achieve relevant certifications upon hire Posting.